CRM implementation & GTM engineering
CRM implementation and go-to-market engineering that connect your marketing, sales and customer data. We build integrations, lead routing and follow-up workflows, then keep improving how your team turns interest into customers.
- Connected expertiseScoped around your business goals and connected to the wider customer journey.
- 6 partsScoped to what the business needs, not all of them every time.
- Next stepTell us how enquiries reach you today and what happens to them after that.
A new enquiry should start a conversation, not disappear between tools. We implement your CRM and engineer the go-to-market (GTM) systems around it, connecting acquisition, lead routing, sales follow-up and reporting.
We help you choose a system that fits your business rather than the one with the longest feature list, and we only recommend platforms we can set up and support. Then we configure it around how you actually sell: the stages a lead goes through, the information you need at each one, and who is responsible.
Connecting the sources matters most. Website forms, ad leads, emails and calls should all arrive in one place with their origin recorded, so you can finally see which marketing brings customers and which brings noise.
Automations are kept useful and small. A reminder when a lead has sat untouched for two days. An acknowledgement email sent straight away. A task assigned to the right person. Enough to stop things slipping, not so much that nobody understands the system.
We build with the team who will use the system, provide training and a written guide, and agree how to review and improve the workflows after launch. As your sales process evolves, the systems should evolve with it.
Serving customers in Cyprus? Read about our crm implementation in cyprus.
What it includes
- Choosing the right CRM
- We help you pick a system that fits how you sell, what you can afford and who will use it. We only recommend platforms we can deliver.
- Contacts, pipelines and lead stages
- Contact and company records, a sales pipeline that matches your real process, and stages everyone understands.
- Website forms and lead sources connected
- Enquiries from the website, ads, email and phone land in the CRM automatically, with their source recorded.
- Follow-up workflows and automations
- Reminders, assignments, acknowledgement emails and the small automations that stop leads going cold.
- GTM systems and integrations
- We connect the agreed marketing and sales tools, define lead routing and handoffs, and build workflows around how your team wins customers.
- Data migration, reporting and onboarding
- Agreed data moved in cleanly, the reports you need set up, and the team shown how to use it day to day.
Typical deliverables
Our implementation fee is separate from the CRM software subscription, which you pay to the software provider and own outright.
- CRM recommendation with reasons
- Configured system: records, pipeline, stages, fields
- Website and lead source integrations
- Follow-up workflows and automations
- GTM workflow and integration map
- Lead routing and marketing-to-sales handoffs
- Reports and dashboards agreed with you
- Team training session and written guide
Often combined with
Let’s talk.
The next step: Tell us how enquiries reach you today and what happens to them after that.
Discuss your project